Corrections & Takedowns

PhoneLookup takes accuracy seriously. If something on this site is wrong, out of date, or unfair to a legitimate business or individual, we want to fix it — quickly and transparently.

How to request a correction

1. Open the contact page and choose “Correction / takedown”.
2. Include the exact page URL, the sentence or data point that is wrong, and what it should say.
3. Attach or link to a primary source (official regulator page, bank’s own website, court order, etc.) where relevant.

We acknowledge every correction request within 2 business days and publish a decision within 7 business days.

Takedown requests for phone numbers

If you own a phone number that appears on PhoneLookup and the community reports on it are factually incorrect, please contact us with:

• Proof the number is yours (a domain-matched business email, or an official listing of the number on your organisation’s own website).
• An explanation of what is inaccurate.

Verified legitimate businesses receive a verified owner banner on their number page. We do not, however, remove genuine community complaints against a number simply because its owner asks us to — consumer warnings supported by multiple independent reports remain published, alongside the owner’s response.

Legal notices

For court orders, law-enforcement requests or formal legal notices under the Information Technology Act, 2000 (India), DMCA (US), UK Online Safety Act or comparable frameworks, please email the address listed on the contact pagemarked “Legal”. Our grievance officer responds within the statutory timeframe.

Public correction log

The log below records every substantive correction to editorial content — changed statistics, updated helpline numbers, retracted claims, methodology changes. Typo fixes are not logged.

• 2 July 2026
  Launched public Corrections, Editorial Policy, Methodology and Trust & Safety pages.

  First formal publication of our E-E-A-T disclosures. No content retracted.

• 15 June 2026
  Updated I4C national cybercrime helpline references to 1930 across all guides.

  Old references to 155260 removed — that number was retired by I4C.

• 1 May 2026
  Introduced independent-agreement threshold for spam categorisation.

  Numbers now require at least 3 independent reports agreeing on a category before that category is displayed. See Methodology § 3.